The Preferred Group Logo
2024 IICRC Certified Firm Document

about us

The Preferred Group has helped thousands of property owners recover from disasters and flooding in the Greater Toronto Area over the last 18 years.


Damage caused by water can leave extensive long-term destruction to a home or business if not dealt with promptly. It is imperative to locate the source of the problem and correct it, lest there be any secondary damage. Although there are many causes of water damage, some of the more common issues to look out for are leaking pipes, damaged roofs, overwhelmed eaves troughs, clogged drains, downspouts, and sewer and sump pump backup.


TPG's certified, professional staff are here to assist you with any cleanup, water extraction, drying, and restoration needs for your home and property. Our trusted company offers the knowledge, experience, and state-of-the-art equipment to respond to emergencies and damages caused by water. The chemicals and odour removal products utilised during the cleaning processes are eco-friendly and will not leave behind any residue.


Widespread flooding occurs often in the Greater Toronto Area upon excessive rainfall or melting snow that proves too much for the city's sewer and drainage infrastructure. In times of immense flooding, the rush of water can't be funnelled from properties fast enough.


To prevent a surprise during an already stressful situation, review your insurance policy today to determine if you have coverage for this type of loss.  Should assistance be required, we have the experience and are happy to help you when dealing with agents and policy adjusters.


The Preferred Group is available to respond to emergencies 24/7, whether commercial or residential.

Emergency 24 hour Service Badge
IICRC Certified Firm Badge
HomeStars verified badge
Better Business Bureau Accredited Business Badge

Why us

18

Years of experience

<6,000

Successful projects

Group 4

"The team effectively dried out my flooded basement, and was very helpful with my lack of knowledge."

Pavlos Kontos

Group 4

“The service was very professional and I would happily recommend them! The work was great and the crew cleaned up afterwards."

Tera Appleton

Group 4

“Honest and reliable service. Everyone was polite and friendly. Would recommend this team for any job." 

Daniel Larson

Our Clients

Avante Logo
Impact Logo
TD Insurance Logo
Wawanesa Insurance Logo
Chubb Lobo
GWL Realty Advisors Logo
Menkes Logo
Crossbridge Condominium Services Logo
Triovest Logo

FAQ

  • Do you bill directly to my insurance?

    Yes, provided that you have coverage we can bill directly to your insurance company.

  • Are your cleaning products eco-friendly?

    Yes, we use plant-based antimicrobials/cleaners that are environmentally safe and non-toxic.

  • Do you work on weekends?

    Yes, we are an emergency service that is available 24/7/365 days a week.

  • How much will your services cost?

    It depends on the scope of work, we have competitive pricing, and in most cases your insurance company will cover the cost. Free estimates are avaliable during normal business hours.

  • What experience do you have?

    We have 18 years of experience and have completed over 6,000 projects. 

  • What credentials do you have for restoration?

    The Preferred Group and our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and we carry 5 million dollars in liability insurance.

Share by: